Customer Verification Solutions

Introduction

Protecting and empowering your business through digital identities. As a Reseller and  long-standing partner of WhoYou, we offer advanced identity verification solutions that help eliminate the risk of fraud.

 

Through our biometric, customer onboarding and digital identity products and services, we create virtual vaults for customer information to ensure our clients know who they are dealing with.

 

Our one-time verification (OTV) solution is a critical part of our service offering. It enables our clients to verify their customers’ identity through their biometric information – a more rigorous and secure option than the provision of one-time pins (OTPs), which can be compromised.

Customer Verification Capabilities

Industries we work with

Financial Services

Ideal for KYC, account origination and for claims against life cover or funeral policies

Automotive

Enabling companies to verify individuals before test driving, purchasing or renting a vehicle

Healthcare

Providing seemless identity verification for patients doctors’ rooms, pharmacies, clinics and hospitals

Retail

Allows retailers to check that customers providing ID documents and bank statements are who they say they are

Telcos

Telcos can embed WhoYou into their apps to verify customers ehne they apply for mobile upgrades or when receiviving new devices

Logistics

Logistics companies are verifying customer’s IDs on behalf of their clients and need to ensure they are delivering the parcel to the correct individual

The WhoYou platform is ideal for onboarding new customers (KYC), and for claims against policies – such as life cover or funeral policies. Identity verification is critical when processing claims to ensure that your organisation does not fall victim to claims fraud. Enrolled dependents are linked to policies to ensure that, in the event of a claim, the dependent is, in fact, claiming on behalf of the primary member’s policy.

  • Enable your customers to have the ability to open an account from the comfort of their home.
  • Reduce customer pain-points by enabling them to submit claims by verifying their identities remotely.
  • Use WhoYou to mitigate identity fraud in any process where identity fraud can impact your business.
  • WhoYou assists businesses in complying with the FIC Amendment Act by introducing WhoYou as a risk-based approach with regards to solving proof of life during the customer due diligence process.
  • Embedding the WhoYou SDK into the mobile claim or authorisations process ensures accountability and trace-ability.